Privacy policy

Effective Date: [03/05/2026]

Welcome to BugguMine a demi-fine jewellery brand owned, operated and regulated by Tiwari Jewels.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how BugguMine collects, uses, stores, shares, and protects your information when you visit or make a purchase from BugguMine.com.

Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect certain personal and technical information.

Personal Information

We may collect:

Full name
Email address
Mobile phone number
Billing address
Shipping address
Date of birth, anniversary, or similar information voluntarily provided by you
Account information (if applicable)

Order & Payment Information

We may collect information related to:

Products purchased
Order history
Transaction details
Payment status

For security purposes, BugguMine does not store complete credit card or debit card details on its servers. Payment transactions are processed through secure third-party payment providers.

Technical Information

We may automatically collect:

IP address
Browser type and version
Device information
Operating system information
Website usage data
Referral source information
Location-related information (where permitted)

Browsing & Interaction Data

We may collect information regarding:

Products viewed
Pages visited
Search activity
Cart activity
Purchase preferences
Website interaction behavior

Cookies & Tracking Technologies

BugguMine may use:

Cookies
Pixel tags
Web beacons
Analytics tools
Advertising technologies

to improve website functionality, user experience, advertising performance, and security.

Accuracy of Information

Customers are responsible for ensuring that the information submitted to BugguMine is accurate, complete, and up to date.

How We Use Your Information

We may use collected information for the following purposes:

Order Processing

Processing purchases
Confirming orders
Managing payments
Delivering products
Managing returns, refunds, and exchanges

Customer Communication

We may contact customers through:

Email
SMS
Phone calls
WhatsApp
Other communication channels

for order updates, support requests, account-related notifications, and service-related communication.

Marketing & Promotions

We may use your information to:

Send promotional emails
Send special offers
Share discounts and campaigns
Recommend products
Conduct marketing activities

You may unsubscribe from promotional communications at any time.

Website Improvement

Information may be used to:

Improve website functionality
Analyze customer behavior
Improve user experience
Optimize product offerings
Enhance customer support

Fraud Prevention & Security

We may use information to:

Detect fraud
Prevent unauthorized activity
Verify transactions
Protect customer accounts
Ensure platform security

Analytics & Advertising

We may use collected data for:

Analytics reporting
Audience measurement
Campaign performance tracking
Advertising optimization
Business intelligence purposes

Sharing of Information

BugguMine does not sell personal information to third parties for independent marketing purposes.

However, information may be shared with trusted service providers when necessary to operate our business.

Service Providers

We may share information with:

Payment gateway providers
Shipping and logistics partners
Customer support providers
Technology service providers
Hosting providers

Analytics & Advertising Partners

Information may be shared with:

Analytics platforms
Advertising platforms
Marketing service providers

for website performance measurement and advertising optimization.

Legal Compliance

We may disclose information if required:

By law
By government authorities
Under legal proceedings
To protect BugguMine's legal rights
To prevent fraud or unlawful activity

User Rights

Subject to applicable laws, customers may request:

Access

You may request access to the personal information we hold about you.

Correction

You may request correction of inaccurate or incomplete information.

Update

You may request updates to your information at any time.

Deletion

You may request deletion of your personal information, subject to legal, tax, security, fraud prevention, and business record requirements.

Withdrawal of Consent

Where consent is the basis for processing, you may withdraw consent at any time.

Please note that withdrawal of consent may affect our ability to provide certain services.

To exercise any of these rights, contact:

Care@BugguMine.com

Data Retention

BugguMine may retain personal information:

For order management purposes
For legal compliance requirements
For tax and accounting obligations
For dispute resolution
For fraud prevention
For business record maintenance

Information may be retained for as long as reasonably necessary to fulfill these purposes.

Data Security

We implement reasonable administrative, technical, and organizational security measures to help protect personal information.

These measures may include:

Secure servers
Restricted access controls
Payment security protocols
Encryption technologies where applicable
Monitoring and fraud prevention systems

While we strive to protect customer information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Services

Our website may contain links to third-party websites, services, or platforms.

BugguMine is not responsible for the privacy practices, content, or policies of third-party websites. Customers are encouraged to review their respective privacy policies before sharing personal information.