Terms of service

Effective Date: [03/05/2026]

Welcome to BugguMine.com. These Terms & Conditions ("Terms") govern your access to and use of the BugguMine website, products, services, and related features. By accessing our website or placing an order, you agree to be bound by these Terms. These provisions are based on common e-commerce terms used by jewelry brands and online stores.

Acceptance of Terms

By accessing, browsing, registering, purchasing, or using any service on BugguMine.com, you agree to these Terms & Conditions.
Continued use of the website constitutes acceptance of any future updates to these Terms.
If you do not agree with any provision of these Terms, you should discontinue use of the website immediately.

Eligibility & Website Usage

You must be legally capable of entering into a binding agreement under applicable law.
You may not use the website for any unlawful, fraudulent, abusive, or unauthorized purpose.
You agree not to violate any applicable laws, regulations, or third-party rights while using the website.
Uploading malware, viruses, malicious code, or harmful software is strictly prohibited.
Violation of these Terms may result in suspension, restriction, or termination of access without prior notice.

General Conditions

BugguMine reserves the right to refuse service to any customer at its sole discretion.
Information transmitted through networks may pass through multiple technical systems.
Payment information is processed using secure payment systems and industry-standard security measures.
You may not reproduce, copy, sell, resell, distribute, exploit, or commercially use any part of the website without prior written permission.

Products, Pricing & Availability

Product prices may change without prior notice.
Certain products may be available in limited quantities.
Product images, colors, finishes, stones, plating, and appearance may vary slightly due to photography, lighting, screen settings, and manufacturing variations.
BugguMine reserves the right to limit quantities sold to any customer.
Product descriptions, specifications, availability, and pricing may be updated at any time.
Any product may be discontinued without prior notice.

Orders & Billing

BugguMine reserves the right to accept, reject, cancel, or limit any order.
Quantity restrictions may apply to certain products or orders.
Customers must provide accurate, complete, and current billing and shipping information.
Customers are responsible for maintaining updated account information.
Pricing errors, technical errors, inventory discrepancies, or listing mistakes may be corrected at any time, including after an order has been placed.
If an order is cancelled by BugguMine, any eligible refund will be processed according to applicable policies.

Product Claims & Verification

Any claim regarding damage, defects, wrong products, missing items, exchange requests, or return requests may be subject to inspection and verification.
BugguMine reserves the right to evaluate product condition before approving returns, refunds, replacements, or exchanges.
Claims may be rejected where evidence is insufficient or policy conditions are not satisfied.
BugguMine's verification process and final determination shall apply to all claim-related matters.

Mandatory Parcel Opening Video Requirement

For any claim involving:

Damaged products
Wrong products
Missing items
Manufacturing defects
Exchange requests
Return requests
Refund requests

customers must provide a continuous, clear, unedited 360-degree parcel opening video recorded from the moment the sealed package is shown until the product is completely unboxed.

Failure to provide the required parcel opening video may result in rejection of the claim.

Third-Party Services & Links

BugguMine may provide access to third-party services, tools, payment providers, logistics providers, or external websites.
Such services are provided on an "as available" basis.
BugguMine is not responsible for the content, availability, practices, policies, or actions of third-party websites or service providers.
Any transaction with third-party services remains between the customer and the respective third party.

User Content, Reviews & Feedback

Customers may submit reviews, comments, suggestions, photographs, testimonials, or feedback.
By submitting such content, you grant BugguMine the right to use, publish, reproduce, modify, display, distribute, and promote such content without additional compensation.
BugguMine may remove content that is unlawful, offensive, misleading, abusive, defamatory, fraudulent, or otherwise objectionable.
Users may not impersonate another person or use false identities.

Intellectual Property Rights

All website content including text, images, product designs, graphics, logos, trademarks, videos, software, and branding are owned by or licensed to BugguMine and Tiwari Jewels.
Unauthorized copying, reproduction, modification, distribution, or commercial use is prohibited.
All intellectual property rights remain reserved.

Prohibited Activities

You agree not to:

Engage in unlawful activities.
Violate intellectual property rights.
Harass, threaten, abuse, or discriminate against others.
Submit false or misleading information.
Upload viruses or malicious software.
Collect personal information of other users without authorization.
Spam, scrape, crawl, phishing, or exploit website systems.
Bypass security mechanisms or interfere with website functionality.
Use the website in a manner that may damage BugguMine, its systems, or other users.

Customer Responsibilities

Customers must provide authentic information and documents when requested.
Customers must preserve invoices, order confirmations, certificates, and supporting records where applicable.
Fraudulent, abusive, misleading, or manipulated claims may be rejected.
BugguMine may request additional information for verification purposes.

Privacy

Your use of the website and submission of personal information is governed by the BugguMine Privacy Policy, which forms an integral part of these Terms.

Disclaimer of Warranties

The website and services are provided on an "as is" and "as available" basis.
BugguMine does not guarantee uninterrupted, secure, error-free, or always-available services.
We do not guarantee that all information on the website will always be complete, current, or error-free.
Except where expressly stated, no additional warranties are provided regarding products or services.

Limitation of Liability

BugguMine, Tiwari Jewels, their employees, directors, affiliates, agents, and service providers shall not be liable for indirect, incidental, special, punitive, or consequential damages.
We shall not be responsible for losses resulting from service interruptions, technical failures, unauthorized access, delays, or circumstances beyond our reasonable control.
Liability, where legally applicable, shall be limited to the extent permitted under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless BugguMine, Tiwari Jewels, affiliates, employees, officers, service providers, and representatives against claims, liabilities, damages, losses, expenses, and costs arising from:

Violation of these Terms
Violation of applicable law
Violation of third-party rights
Fraudulent conduct or misuse of the website.

Termination

BugguMine may suspend, restrict, or terminate access to the website if these Terms are violated.
Access may be terminated without prior notice where necessary to protect the company, customers, or legal interests.
Obligations and liabilities arising before termination shall survive termination.

Governing Law & Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.
Any dispute, claim, or legal proceeding arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Ghaziabad, Uttar Pradesh, India.

Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain valid and enforceable.